To be eligible for a return, your item must be in the same condition that you received it — unworn, unwashed, and with tags still attached. It must also be in its original packaging.
To start a return, contact us at Infos@nestily.space. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
The following items cannot be returned:
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We are happy to assist with size exchanges — contact us at Infos@nestily.space and we will guide you through the process.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you will be automatically refunded to your original payment method within 5–10 business days.
Please note that it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at Infos@nestily.space
For all return and refund enquiries, contact us at:
📧 Infos@nestily.space
🌐 nestily.space